Our Services

• 100% Money Back Guarantee
• Low Price Guarantee
• Lifetime Diamond Upgrade
• Diamond Grading
• Conflict Diamonds
• Shipping and Insurance
• Special Orders and Custom Made Items
• Repair Services

100% Money Back Guarantee

All of our products come with a money back 30-day return policy, including shipping, from the day on which the product is received. We are confident that your experience with us will be 100% perfect. If for any reason you are not completely satisfied with your order you may send it back for a full refund no questions asked!

Low Price
Guarantee

We at Casa D’Oro are so confident that our pricing is so low, that we will refund the difference if you find the same diamond at a lower price from a competitor within 30 days! If you find a better price before you buy from us, we will beat that price or give you a $500.00 gift certificate towards your next Casa D’Oro purchase!

Lifetime Diamond Upgrade

At Casa D’Oro we want our customers for life, not just a one time sale. We offer our customers at anytime the option to upgrade their diamond purchase from us. Anytime you want to trade your diamond purchase in for a larger stone we will give you the full amount you paid toward the new purchase. Just one more reason to purchase from Casa D’Oro!

Diamond Grading

A diamond grading report will accompany any of our loose diamonds. The most common will be a GIA (Gemological Institute of America), EGL USA (European Gemological Laboratories) or AGS (American Gem Society). These laboratories are recognized world over and are completely independent. If you choose a diamond that is not certified, you will still receive a full appraisal certificate graded by Casa D’Oro.

Conflict Diamonds

Our diamonds have been supplied from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. Casa D’Oro hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written and verbal guarantees provided by the suppliers of these diamonds.

Shipping and Insurance

Your purchase will ship via Federal Express Free ground shipping (online purchases only). We also offer Overnight & Second day shipping for a small fee. All items shipped will be insured from our facility until the delivery has been confirmed.

Special Orders and Custom Made Items

At Casa D’Oro, anything is possible. We have state of the art design techniques and offer the finest hand crafted designs to fit any need. Please contact us toll free at 1-800-346-3998 or email us at info@casadoro.com and we can help you create a masterpiece. Note: special order and custom made items are not returnable.

Repair Services

We work with some of the finest Swiss watches and jewelry designers. Therefore, we offer services to keep your fine timepiece running properly and keep your jewelry
looking it’s best. Please contact us toll free at 1-800-346-3998 or email us at info@casadoro.com for repair service options.