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Reopening Repair Procedures

  • For all repair intake, sales staff will supply a plastic bag for you to insert your item to provide limited contact
  • Jewelry repairs will take approximately 2 weeks
  • Watch & Jewlery repairs/estimates being sent to the vendor will take significantly longer than normal
  • Watch battery changes and bracelet/band adjustments will take a minimum of 2 business days
  • For the safety of our clients and staff, we are not offering jewelry or watch cleaning at this time

HOW CAN WE HELP?

Repair Request Form

  • Item you are dropping off for repair
  • Please leave a brief description of the issue you’re having with your watch/jewelry (please attach relevant images below)
  • Do you require an estimate?
  • Have you shopped or had a repair with Casa D'Oro before?
  • Drop files here or
    Accepted file types: jpg, gif, png, pdf.
      Please attach relevant images